Delivering Fresh Food Gifts to New Parents
"The Food Stork is an absolutely fabulous service. I highly recommend it" - Jodie Kidd
"Everything in the food boxes is more seasonal than the weather" - GQ Magazine
***WE DELIVER NATIONWIDE***
If you place an order with The Food Stork you are agreeing to the conditions that appear below. Please read the following carefully.
We want to make ordering as simple as possible, simply fill out the order form, call or email us.
Once you have placed your order, there is a minimum of 48 hours until delivery as each order is made from scratch.
We reserve the right to refuse orders from customers at our discretion.
We reserve the right to make any changes to the menus at our discretion. The meals are designed to be nutritionally-balanced, but specific health or dietary requirements cannot be guaranteed.
Currently we are unable to deliver to those who have allergies that result in anaphylactic shock.
Ordering & Deliveries
Once you have placed your order, there is a minimum of 48 hours until delivery. Each order is made the day before delivery.
All orders are delivered personally by The Food Stork to your door.
There is a delivering charge for each order between £8 - £15.
Delivery times are between 10.30am - 4.00pm Tuesday to Saturday. We cannot deliver on Sundays or Mondays.
It is your duty to ensure that your requested delivery date is suitable for either yourself or your gift recipient to accept an order. If we deliver and no one is there to collect we are not obliged to redeliver.
We cannot accept responsiblity for addresses provided incorrectly.
On receipt of your invoice payment is required.
Our payment preference is BACS transfer, cash or cheque on delivery or you can pay using your credit card using PayPal money request.
Handling and Storage
All our food needs to be refrigerated immediately on receipt. Cooking and re-heating instructions must be followed closely. Make sure that all re-heated food is piping hot throughout. Occasionally the food packaging is damaged during transportation. If your packages are damaged do not eat the food inside. Call The Food Stork immediately and we will endeavour to send a replacement.
All our food is stored in sterile foil containers.
Whilst every effort will be made to meet customers demands, cancellations or variations may be necessary as a result of an Act of God, War, Stirke, Lockout, Labour Dispute, Fire, Flood, Drought, Severe Weather or other causes beyond the control of The Food Stork.
It is your responsiblity to check your order carefully immeditately on receipt of goods and to store in the fridge or freezer. In the unlikely event of goods being unsatisfactory, damaged or imcomplete you should accept delivery and contact us within 2 working days.
All food is prepared in nut enviroments and could possibly be contaminated with nuts. We cannot accept orders from those who have allergies that result in anaphylatic shock.
Cancellations and Returns
As our dishes are supplied fresh and produced to order, we regret that once an order is placed it is not possible to cancel it and refunds cannot be given. Consequently payment will be taken upon placement of orders. In the unlikely event of a product being unsatisfactory, please contact us immediately. Do not return goods without first speaking to The Food Stork.
Apart from using your personal information to process any orders you may place, if you provide The Food Stork with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services that we think you may be interested in. If you do not wish to receive updates or marketing information, please contact us.
Use of Images, Website and our IP
It is prohibited to duplicate or publish any materials from our website, images or menus. You acknowledge that The Food Stork is our trademark and that you may not use the name.